Your use of this site is your legal agreement to the policies, terms and conditions below. You also agree to comply with all applicable laws and regulations, including U.S. export and re-export control regulations. If you do not agree to these terms, do not use this site.
Prices, specifications and availability of products are subject to change without notice
Internet orders generate an automatic confirmation and response e-mail. These automatic confirmations and response e-mails are subject to correction prior to delivery due to errors, changing market conditions, product discontinuation or unavailability, typographical errors, or any other reason. Our internet pages are an invitation for you to make us an offer to buy the items described; our delivery constitutes our acceptance of your offer.
All orders over $1,000 (US) must obtain pre-approval with an acceptable method of payment.
We will notify you of any corrections or changes and ask for your approval before we complete your order. We will not complete your order until we have your approval. We reserve the right to limit sales, including the right to prohibit sales to resellers, even after we have received and confirmed your order. Published prices do not include shipping, sales tax and insurance. Proof of purchase and postage may be required for rebates.
Cancellation Policy Your order begins to process immediately upon payment. Because of this, we are unable to accept any cancellations. Once you have purchased, you may not cancel.
Damages, Defects and Exchanges If a shipment arrives with obvious damage, please refuse the shipment and contact us.
Mail-In (RMA) Procedure Contact our us at 1-212-397-8680 to obtain your Return Authorization (RMA) number. RMA numbers are valid for 15 days from date of issuance. We are unable to accept returns without an RMA number. To receive a refund or credit, your purchase must be returned with shipping and insurance pre-paid in "as new" condition, in original box and packaging. Any variance from these conditions could result in delay or forfeiture of your refund. Shipping and insurance charges are not refunded. Refunds on purchases made with a credit card will only be credited to the same card. Refunds or credits are issued after receipt and inspection of returned goods. Refunds or credits do not include original shipping and handling charges. Shipping fees will not be refunded if shipment is refused at time of delivery. All returns must be shipped prepaid.
Prices and specifications are subject to change without notice and are valid only on the day the order is placed. Delivery dates are estimates only and are based on manufacturer inventory and normal shipping conditions (shipping conditions and actual ship dates may vary). Postage and sales tax required for mail-in rebates. Mail-in rebate recipient must be a legal U.S. resident 18 years or older.
Return Policy If you are not satisfied with a product you purchased from us and you return the product with the original receipt or invoice within 21 days of purchase or invoice date, you may exchange the product or receive a refund. Refunds or credits do not include original shipping and handling charges.
Shipping fees will not be refunded if shipment is refused at time of delivery.
All items must be in new condition, with the original box, packaging, manuals, accessories, and UPC code. Refunds on purchases made with a credit card will be posted to the original credit card used at the time of sale.
Mail-In (RMA) Return Policy Contact us at 1-212 397-8680 to obtain your Return Authorization (RMA) number and details for returning an item. RMA numbers are valid for 10 days from date of issuance. We are unable to accept returns without an RMA number. To receive a refund or credit, your purchase must be returned with shipping and insurance pre-paid in "as new" condition, in original box and packaging, and with all warranty cards, manuals and accessories. Any variance from these conditions could result in delay or forfeiture of your refund. Shipping and insurance charges are not refunded. Refunds on purchases made with a credit card will only be credited to the same card. Refunds or credits are issued after receipt and inspection of returned goods. Refunds or credits do not include original shipping and handling charges.
Shipping fees will not be refunded if shipment is refused at time of delivery.
We do not charge a restocking fee for defective product returned in exchange for the exact same product.
Revisions to these terms and conditions. Dvd's Palace may revise these terms and conditions at any time by updating Dvdspalace's website. All revisions to these terms and conditions are effective for transactions after the update. You agree that if any part of these terms and conditions are found to be unenforceable, the remainder of these terms and conditions will remain in full force and effect.
By using this site, you agree to be bound by these terms and conditions, and by any revisions, if applicable. These terms and conditions are governed by the laws of the state of new York. You agree that venue and jurisdiction for all disputes will be in New York City, New York.
